Společnost iHerb byla založena v roce 1996 ve Spojených státech a poskytuje služby zákazníkům ve více než 180 zemích celého světa. Všechny objednávky iHerb jsou odesílány přímo z našich strategicky rozmístěných distribučních center v USA, Jižní Koreji, Hongkongu a Saúdské Arábii, čímž zajišťujeme rychlé a spolehlivé doručení.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office in Macau to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
For information about customs, import duties, etc., visit: Macau Customs Office
Shipping
The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
| Service Name | Tracking | Max Order Weight Limit | Storage Period |
|---|---|---|---|
| Global Air Home Delivery with Tracking* | Full tracking available | $600 Max and 55 LBS (25KG) No PO BOX |
N/A |
| JD Express Home Delivery | Full tracking available | $600 Max and 55 LBS (25KG) No PO BOX |
N/A |
Shipping Company Contact Information
| JD Express | Email: [email protected] Phone: +853 2852 8618 CS Operation Hours: Monday-Sunday (Holidays) 8:00-20:30 |
Restrictions
iHerb respects the rules and regulations of Macau government and does its best to block Customs prohibited products from the site. However, please be aware, the following products and substances cannot be imported into Macau, which may cause customs inspections and clearance delays if included in your order: ginseng, aspirin, products containing hemp, or meat (such as jerky).
Products for pets may be held by the Macau Customs office.
Customs inspection may cause a clearance delay if your order includes the above products.
Contact Us
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